Question 1

Do you offer 24/7 truck roadside service?

Accepted Answer

Yes. We provide 24/7 emergency truck and fleet roadside service in our coverage areas. Call +1 877-349-8789 and our dispatch team will assign the nearest qualified technician and, if needed, a tow.

Question 2

What types of vehicles and fleets do you work on?

Accepted Answer

We support large commercial fleets of all types, including heavy-duty trucks and tractors, semi trailers and specialty trailers, medium and light-duty trucks and vans, company cars and passenger fleets, buses and transit vehicles, and construction, industrial and off-road equipment.

Question 3

Do you provide towing and recovery?

Accepted Answer

Yes. We provide light, medium and heavy-duty towing and recovery for trucks, trailers, vans, cars, buses and equipment. We can tow locally or regionally and coordinate where your unit should be taken.

Question 4

What areas do you cover?

Accepted Answer

We serve California (Bay Area, Sacramento, Central Valley, Fontana, Redding, Bakersfield, Fresno and nearby markets), Nevada (Reno, Las Vegas and surrounding corridors), and Arizona (including Phoenix, Tucson and key trucking routes). Call +1 877-349-8789 if you are unsure whether a specific city is covered.

Question 5

Do you provide DOT or BIT inspections?

Accepted Answer

Yes. We provide DOT inspections for trucks, trailers and other commercial vehicles and BIT inspections for California fleets. We can combine inspections with preventive maintenance and onsite repairs for any issues found.

Question 6

Can you perform OEM-style diagnostics and repairs on site?

Accepted Answer

For most major truck and engine manufacturers, yes. Our technicians use factory-grade diagnostic tools and follow OEM-style procedures. If warranty or recall work must be done by a dealer, we will let you know and help you decide the best path.

Question 7

How fast can you respond to a roadside call?

Accepted Answer

Response times depend on location and call volume, but we always aim to provide realistic ETAs and keep you updated. Fleet Partner Program customers receive priority during peak times.

Question 8

What is the Fleet Partner Program?

Accepted Answer

Our Fleet Partner Program is a structured fleet maintenance program that includes priority roadside and towing dispatch, discounted labor rates, reduced mobile and emergency fees, access to our online maintenance dashboard, and periodic reviews of PM compliance, breakdowns and spend.

Question 9

How do I request service?

Accepted Answer

For emergencies, call +1 877-349-8789. For non-urgent requests, use our Request Service form or the Contact page and provide details about your unit and issue.

FAQS

Common Questions